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PROBLEM SOLVER
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow
these instructions can result in death,
fire, or electrical shock.
GENERAL
OPERATION
Possible Causes
and/or
Recommended
Solutions
Refrigerator
will not operate
•
Not connected
to an electrical
supply
- Plug the power
cord into a grounded
3 prong
outlet.
Do not use an extension cord.
No power
to the electrical
outlet - Plug in a lamp
to see if the outlet
is working.
Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on.
See "Using the Controls."
New installation
- Following
installation,
allow
24 hours for the refrigerator
and freezer
to cool
completely.
NOTE: Adjusting the temperature
control(s) to the coldest setting will not cool either
compartment
(refrigerator
or freezer) more quickly.
Refrigerator
control is in Showroom mode (on some models) - If the refrigerator
is in Showroom
mode, cooling is turned off and "Showroom"
will be illuminated
on the control panel. See
"Using the Control(s)" for more information.
Motor
seems to run too much
•
Your new refrigerator
has an energy-efficient
motor - The refrigerator
may run longer
than
you're
used to, because
the compressor
and fans operate
at lower
speeds
that are more
energy-efficient.
This is normal.
NOTE:
Your refrigerator
may
run even longer
if the room
is warm,
a large
load
of food
is
added,
the doors
are opened
often,
or if a door
has been
left open.
Lights do not work
Your refrigerator has been equipped with LED lighting which does not need to be replaced - If
there is power to the refrigerator
and the lights do not illuminate when a door or drawer
is
opened, call for service or assistance. See either the front cover or the Warranty
for contact
information.
The dispenser
light is set to OFF - On some models,
the dispenser
light will operate
only when
the dispenser
paddle
is pressed.
If you want
the dispenser
light to stay on continuously,
see
"Water
and Ice Dispensers."
Doors have been open longer than 10 minutes - Close the doors and drawers to reset, and open
to resume lighted task.
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