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Before you call for service...
Troubleshooting Tips:Save time and money! Review the chart below first and you may not need to call for service.
Possible Causes
What To Do
Theair conditioner
• Hakesurethe air conditionerplug ispushedcompletely
doesnot start
is unplugged,
intothe outlet.
Thefuse is blown/circuit
• Checkthe housefuse/circuitbreakerbox and replace
breakeristripped,
the fuse or resetthe breaker.
Powerfailure.
• if powerfailureoccurs,turn the air conditionerOFF. W hen
powerisrestored, w ait 3 minutesto restarttheair conditioner
to preventtrippingof the compressor overload.
Thecurrent interrupter
• Press the RESET b utton locatedon the powercord plug.
device istripped.
• if the RESET b uttonwill not stayengaged,discontinueuse
ofthe air conditioner and contact a qualifiedservice
technician.
Air conditionerdoes
Airflow is restricted.
• Hakesurethereare no curtains,blindsor furniture blocking
not coo/or heat (some
the front of theair conditioner.
models)as it should
Thetamp control may
• in COOLmodeor HEAT mode(somemodels), pressthe
not be set correctly.
DECREASE - pad.
Theair filter is dirty.
• Cleanthe filterat leastevery30 days.
See the OperatingInstructions section.
Theroom may havebeen hot.
• Whenthe air conditionerisfirstturnedon,you need
to allowtime for the roomto cooldown.
Coldair isescaping.
• Checkfor openfurnaceregistersand coldair returns.
• Hakesurethe air conditioner's vent isin the closedposition.
Coolingcoils haveicedup.
• See"Airconditioner freezingup" below.
Air conditioner
Ice blocksthe airflow
• Setthe controlsat HIGHFANor HIGHCOOL and set the
freezingup
and stopsthe air conditioner
thermostatto a highertemperatureto allowthe iceto melt.
from cooling the room.
• Checkfilterfor cleanliness.
Theremote control is
Thebatteries are inserted
• Checkthe positionof the batteries. T heyshouldbe
not working
incorrectly,
insertedcorrectly.
Thebatteries may be dead.
• Replace the batteries.
Water dripsoutside
Water drips indoors
Hot,humid weather.
Theair conditioner is not
tilted to the outside.
• Thisisnormal.
• Forproperwater disposal,makesurethe air conditioner
caseislevelor slantsslightlyfrom the casefront to the rear.
Water collectsm
Moistureremovedfrom air
basepan
and drains into base pan.
• Thisisnormalfor a short periodin areaswith little
humidity;normalfor a longerperiodin very humidareas.
Normal
Operating
Sounds
m
m
You may hear a pinging noise caused by
water being picked up and thrown against the
condenser on rainy days or when the humidity
is high. This design feature helps remove
moisture and improve efficiency.
You may hear the thermostat click when the
compressor cycles on and off.
m
m
Water will collect in the base pan during high
humidity or on rainy days. The water may
overflow and drip from the outdoor side of
the unit.
Thefan may run even when the compressor
does not.
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