Before you call for service...
PROBLEM
Possible Causes
What To Do
Small amount of water
Inadequate load size for steam
. If using the Steam Dewrinkle cycle, manually reduce the
on floor in front of dryer
cycle selected, excess steam
cycle time. If using the Steam Refresh cycle, add more
condenses
inside cabinet and
garments to the load.
leaks out
Water on floor in back
Loose water hose connection to
. Tighten connection.
of dryer
valve
Hose missing rubber washer at
. Install rubber washer provided with hose.
connection
with valve
Dryer makes water
Water valve is open filling steam
• This is normal.
noises
generator
Steam generator is dispensing
. This is normal.
steam into drum
Water drips from door
Steam condenses on inner door
. This is normal.
when opened after
a Steam Cycle
Cannot see steam at
Steam released at different
. This is normal.
beginning of cycle
times in the cycle
Cannot see steam at any
The steam nozzle might be
. Call 800.GE.CARES to order nozzle replacement kit
time during cycle
clogged with debris from your
WE2SH71 or to request u technician to replace this for you.
water supply
Garments still wrinkled
Too many garments
. Load fewer garments; manually increase time.
after steam cycle
Dryer continues to
tumble after display
says Complete
Ext Tumble/Wrinkle Cure
was selected
. EnsureExt Tumble/Wrinkle
Care option is not selected.
For the Steam Refresh cycle, Ext Tumble/Wrinkle Care will
automatically be turned on and cannot be turned off.
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