Helika Tesa Instrucciones De Montaje página 6

CARE AND MAINTENANCE
To ensure the longevity and beauty of your HELIKA® composite granite sink, follow these care and
maintenance recommendations:
Cleaning: Regularly clean your sink using a non-abrasive sponge and dishwashing soap. Rinse and dry completely with a clean, soft
cloth.
soft scouring pad and mildly abrasive cleaner HELIKA® Care or another specilized cleaner. Clean, rinse, and dry the sink thoroughly,
then a quartz sink conditioner can be applied.
Surface Deposits: To remove hard water, calcium, or lime, use HELIKA Lime® or another specialized cleaner. Alternatively, use white
vinegar on a paper towel and rinse after 20 minutes.
Recommendations:
• Avoid throwing sharp objects into the sink as this may damage the surface.
• Take care when handling heavy objects and ceramic ware in the sink.
•Although the sink's surface is resistant to temperatures up to 180°C, do not place hot pots and pans directly on the sink as they may cause staining. Place a
pot or pan on a tray and let them cool.
• Use optional protective bottom grids(s) to prevent scratches.
• Apply specialized Quartz Sink Conditioner or olive oil regularly to maintain the sink's luster.
• Use a magic eraser sponge to remove metallic surface marks.
• Do not use abrasive detergents or washing powders as they may make the granite surface more sensitive to coloring materials.
• Avoid leaving corrosive foods such as salt, vinegar, mustard, red wine, and black tea on the sink's surface for extended periods.
DISPOSAL INSTRUCTIONS
All items should be disposed of following local waste disposal guidelines and regulations.
WARRANTY
Valid from January 1, 2023.
HELIKA® extends this warranty to the original purchaser for personal household use of the composite granite kitchen sink in its original location. The warranty
is non-transferable.
original date of purchase.
If warranty service is required, you should return the product to the retailer from whom it was purchased. Please keep the purchasing documents and attach
them to the returned product during the warranty period.
The warranty is not valid for:
siphons).
• Defects that appear because of incorrect installation.
• Damages that appear due to improper maintenance or cleaning (dirtiness of the sink due to a lack of cleaning is not covered by the warranty).
• Slight mechanical damages, scratches, and everyday wear of parts are excluded from the warranty.
• Freight/shipping damage.
• Holes drilled incorrectly by a craftsman.
• Marine or outdoor installations.
Attention! The warranty does not cover labor charges or costs of removal and reinstallation of the said product.
How to Make a Claim: After removing the packaging, please check the shipment for completeness and integrity. Any defects must be reported to the seller
immediately. Damage that was already present upon delivery cannot be taken into account. To claim this warranty, the Original Purchaser must notify the
Seller's customer service in writing of any claimed defect in a Product. Such notice must be given promptly following the discovery of the claimed defect and,
in any event, before the applicable Warranty Period expires.
The Original Purchaser must submit:
• Purchase proof (invoice, purchase receipt).
• Detailed digital photography of the actual damage of the product claimed to be defective.
The retailer shall promptly inspect the claimed defect, using detailed digital photography provided by the customer. If this examination reveals a defect
covered by this warranty, the retailer shall, within thirty (30) days of the inspection, replace or repair the defective product (as it chooses, in its sole and
absolute discretion), subject to the terms set forth above.
Note that the sink replaced under this warranty will be shipped back to the customer by their retailer. This warranty applies only to the original owner or
end-user and is not transferable to a subsequent owner.
Important: In no event shall the manufacturer be liable for consequential or incidental damages of any kind, including but not limited to any damages to the
property in which a product is installed, its contents, or any person therein. Some countries may not allow limitations on or exclusions of incidental or
consequential damages, so the above exclusions may not apply to you.
UAB Compotexa | Taikos pr. 88A, LT-51183 Kaunas, LITHUANIA | e:mail: customerservice@compotexa.com | tel: + 370 +370 (681) 01250 | www.helika-sinks.com| REV. January 8, 2023
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