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OWNER'S MANUAL | TROUBLESHOOTING
TROUBLESHOOTING
ELECTRIC DROP-IN GRIDDLE TROUBLESHOOTING
GRIDDLE WILL NOT HEAT:
POSSIBLE CAUSES
Circuit breaker oFF or tripped�
ONE SECTION DOES NOT HEAT:
POSSIBLE CAUSES
Temperature control knob not
set to desired temperature�
damaged internal component�
GRIDDLE DRIPS GREASE:
POSSIBLE CAUSES
Grease drawer full or not
installed�
damaged internal component�
Note: There are no user servicable components inside the griddle� In
all cases of damage and malfunction, contact a licensed electrician
for repairs� Maintenance by a non-licensed electrician will void all
warranties�
10
SOLUTION
Reset circuit breaker�
SOLUTION
Press and turn control knob to
set temperature�
Contact a licensed electrician
for repairs�
SOLUTION
empty grease cup�
Place the grease cup back in
grease drawer�
Contact a licensed electrician
for repairs�
REPLACING THE CONTROL KNOB'S PRINTED
CUSTOMER SUPPORT
CIRCUIT BOARD
Visit us online at BlackstoneProducts.com/support
for assistance concerning appliance use, replacement parts, or
If the control knob does not work, the PCB may need to be replaced�
your warranty�
Pull out the non-func-
STEP 01
CUSTOMER SUPPORT HOURS:
tional control knob and set aside�
Monday – Friday
7:00 am – 5:00 pm (Mountain Time)
Use a Philips head
STEP 02
screwdriver to remove the two
(2) M4x10 screws from the knob
bezel and set aside�
Remove the knob bezel
STEP 03
and set aside�
lift out the knob PCB,
STEP 04
and disconnect the wire from the
back of the knob PCB�
Plug the connector into
STEP 05
the new knob PCB�
Reverse the above assembly
steps to reinstall the
control knob�
Model: 8010
BLACKSTONEPRODUCTS.COM/SUPPORT
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