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6.
40°C - 104°F
0°C - 32°F
102
6.
FAULT
• Make sure the robot is connected to power supply.
Cannot start the robot
• Make sure the battery is fully charged.
• Make sure the switch on the robot is turned ON.
• Check whether the robot is stuck or blocked by obstacles.
• Check wether the battery is too low.
• If the problem persists, please switch OFF the robot, wait for 3 seconds, and switch
The robot suddenly stops working
ON to restart it.
• The appliance may be overheating :
ū stop the appliance and leave cool for at least 1 hour.
ū If it overheats on repeated occasions, contact the Approved Services Center.
• Make sure the station is properly connected or contact an Approved Services
Center to change the charger.
Cannot charge the robot
• Check whether the indicator on the robot is flashing during charging.
• Wipe dust off charging plates with dry cloth.
This is perfectly normal. The robot can remain permanently connected to the station
The charger is getting hot
without any risk.
• Clear the station of objects within 0.5 m on the left and right sides and within
1.5 m ahead.
• Make sure that the robot starts cleaning from the station without abnormal
The robot cannot return to the
movement.
station
• When the robot is near the station, it can return faster. But if the station is located
far away, the robot will need more time to return. Please wait during its return.
• Clean the charging plates.
• Make sure the robot has been powered on.
• Set the time and schedule the time for automatic cleaning in the app.
The cleaning schedule is not
• Make sure the appointment time has been set correctly.
executed
• Check wether the battery level is too low to start cleaning.
• The robot will not start any scheduled cleaning when a task is being performed.
• Check the suction inlet for any obstruction.
• Empty the dust bin.
• Clean the filter.
• Check wether the filter is wet due to water or other liquids on the floor. Let the filter
Suction whistling
dry naturally thoroughly before use.
• Check wether the dust bin and water tank are properly installed.
• The intake head is clogged :
ū Remove the brush and clean it.
• Clean the central brush.
The central brush does not rotate
• Check wether the central brush and the brush cover are correctly installed.
Abnormal action or sweep route of
• Carefully clean the sensors with dry cloth.
• Switch OFF the robot, wait for 3 seconds and swith ON to restart the robot.
the robot
• Make sure there is enough water in the water tank.
No water released during mopping
• Check wether the mop module is correctly installed.
• Check whether the water outlet is blocked.
The robot cannot connect to your
Ensure that your Wi-Fi router supports 2.4GHz and 802.11 b/g/n bands as this
Wi-Fi network
equipment does not support 5GHz bands..
SOLUTION
103
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