-
Do not immerse the product in water or put it under running water.
-
Do not expose the robot to direct sunlight or high temperatures.
5. TROUBLESHOOTING
Problem
The robot slips and cannot detect the
upper window frame in Auto up and down
mode.
The robot does not finish cleaning the
whole window and stops in the middle.
The robot does not move smoothly or
moves irregularly.
After cleaning, the robot leaves a mark on
the glass surface.
The robot has stopped operating due to
power cut and it is too high to reach it.
The robot has stopped operating and the
red light indicator blinks.
When the robot is turned on, the fan does
not run and there is no alarm.
Cause
Press stop
and select the left – down
cleaning mode
to continue cleaning.
Press left and right buttons to continue
cleaning.
The cleaning cloth is too dirty. Clean it or
replace it.
Remove stickers or films on the window.
The screw on the cleaning wheel is loose,
tighten it.
The cloth is too dirty or too wet. Clean it or
replace it.
Carefully pull from the safety rope and grab
the robot.
Turn off the power switch.
Carefully pull from the safety rope and grab
the robot.
Make sure there are no obstacles on the
window or glass. If there are any, remove
them.
Check if there is air leakage caused by a gap or
uneven window frames.
Check the power cord.
Check the red light in the low sensor and/or
the surface of the device is on.
Orange light without beep: low battery,
completely charge the robot.
ENGLISH
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