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Recycling
At Ordo we are always looking for solutions to reduce packaging
and product materials that cannot be recycled effectively. We ask
every member of the Ordo family to help us by recycling responsibly.
For more information, please visit ordolife.com/recycling
Troubleshooting
Problem
The toothbrush isn't
charging.
The toothbrush
operates with only
a small amount of
vibration.
The toothbrush
does not run for 2
minutes.
Technical Data
Model number: SP2000-CG, SP2000-RG, SP2000-WS,
SP2000-PV, SP2000-MG, SP2000-IB
Charging Base
Input: DC 5V, 1.5W
Protection class: III
IP code: IPX7
Dimensions (LxWxH): 6.2cm x 6.2cm x 4.3cm
Toothbrush
Rechargeable battery: 3.7V, 700mAh
Operating time: 56 cycles/full charge
Timer: 0.5 second pause after 30 seconds, deactivation after 2
minutes.
Dimensions (LxWxH): 2.6 x 2.7 x 25.4cm
Warranty
This product is covered by a 2 year warranty. The extent of the
warranty on this product is limited to technical defects caused by
faulty production processes. In the event you want to claim warranty,
please be sure to contact our customer service team for instructions.
For more information please visit ordolife.com/warranty
60 Day Money Back Guarantee
Satisfaction guaranteed – if you don't love your brush within 60
days we'll give you a refund. For more information on our guarantee
please visit ordolife.com/guarantee
Possible Cause
The charging base
may be defective.
The USB connector
may be defective.
The charging base
is defective.
The rechargeable
battery is depleted.
The rechargeable
battery is depleted.
Solution
Try other sockets
or USB ports
and charge the
toothbrush for at
least 8 hours.
Replace the
charging base
within the warranty
period. Contact our
customer service
team.
Charge the
toothbrush for at
least 8 hours.
Charge the
toothbrush for at
least 8 hours and
make sure that
the toothbrush is
properly placed on
the charging base.
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