Problem
The device vibrates.
The device make noise.
The door does not close properly.
The device beeps consistently.
A layer of ice has formed in the device.
DE 15F, DE 24F, EA 15F, EA 24B, EA 24D, EA 24F EN
Possible cause
The device is not properly aligned.
The noise is probably caused by the
refrigerant. At the end of each cycle,
you will hear noises made by the flow
of refrigerant. If temperature fluctua-
tions occur, the contraction and ex-
pansion of the inner walls may cause
pop-ping and cracking noises
The device is not properly aligned.
The device is not properly aligned.
The door hinge was changed incor-
rectly.
The door seal is dirty.
The shelves are not fitted correctly.
The door has been open for more than
60 s.
The door has been open frequently.
The temperature has changed signifi-
cantly from the set temperature.
The device is defect.
The door was opened frequently.
The set temperature is too low.
The ambient temperature is too warm.
The device is overfilled.
The door seal is defective.
Suggested remedy
Align out the device with the ad-
justable feet (see
Adjusting the
feet).
This is a normal process.
Align out the device with the ad-
justable feet (see
Adjusting the
feet).
Align out the device with the ad-
justable feet (see
Adjusting the
feet).
Check the door hinge and re-
assemble correctly.
Clean the door seal.
Check the shelves and re-
fit correctly (see
Adjust
ing the
shelves).
Close the door for at least
15 min.
Do not open the door more of-
ten than necessary.
Close the door for at least
15 min.
Close the door and wait for the
device to reach the set tempera-
ture.
Let hot food cool down before
placing it into the device.
Contact an authorized service
agent.
Do not open the door more of-
ten than necessary.
Defrost the device if necessary
(see
Defrosting the
device).
Increase the temperature (see
Setting the
temperature).
Move the device to a cooler
place (see
Moving the
Remove items from the device.
Contact an authorized service
agent.
device).
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