Blackview AirBuds 6 Manual página 4

Answers for Common Questions
(1) The bluetooth headset cannot be switched on.
Reason: The battery in the charging compartment is
low or the power of the bluetooth headset is low.
Solution: Put the headset into the charging box, close
the cover, and charge the charging box for more than 1
hour before use.
(2) The phone cannot search for bluetooth headset.
Reason: 1. The Bluetooth headset is not in the pairing
state;
Solution: Put the headset back into the charging box,
close and then open the cover, wear the headset, and
the headset (i.e. the red and blue lights flash
alternately) enters the bluetooth pairing state; You can
also click the "Touch" button for four times (the headset
power off) to reset it.
Reason:2. There are mobile phone bluetooth program
errors;
Solution: After the bluetooth of the mobile phone is
restarted, clear all pairing data stored in the the mobile
phone; Search for bluetooth again.
(3) There is no sound from the headset speaker
Reason: 1. Turn the volume of the mobile phone and
headset to the maximum and confirm whether it is
caused by volume adjustment.
Solution: When the headset is connected, adjust the
volume of the mobile phone;
Reason: 2. The Bluetooth headset is not properly
connected with the mobile phone.
Solution: Reconnect bluetooth and mobile phone
through pairing.
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Reason: 3. The Bluetooth headset is not within the
valid working range.
Solution: Keep the headset within 10 meters of the
mobile phone, and there are no large objects, walls and
other obstacles between the headset and the device.
(4) The headset doesn't send messages or the voice
is low.
Reason: 1. The Bluetooth headset is too far from the
mouth;
Solution: The bluetooth headset should be worn on the
ear for normal use;
Reason: 2. The microphone hole of Bluetooth is
blocked or water has entered;
Solution: Remove the blockage of the microphone hole
or prevent water from entering the microphone hole.
(5) The headphone get stuck or disconnected when
talking or listening to music.
Reason: 1. The Bluetooth headset is too far away from
the mobile phone or there are obstacles.
Solution: 1. Keep the headset within 10 meters of the
mobile phone, and there are no large objects and walls
between the headset and the device. Be careful not to
cover the bluetooth headset with your hand. In order to
maintain the continuous stability of the signal, please try
to keep the bluetooth and the mobile phone in the same
direction.
Reason: 2. There is a problem with the bluetooth
signal of the mobile phone or there is strong signal
interference nearby.
Solution: It is best not to make the mobile phone close
to metal objects. You can also change another mobile
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