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Stiebel Eltron TEMPRA 15 B Operación E Instalación página 10

Calentadores de agua sin tanque

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Idiomas disponibles

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11. Troubleshooting
Symptom
No hot water
Not enough hot water
Water not hot enough
If you are not able to resolve a problem please contact us toll free at 800-582-8423 before removing the unit from the wall.
STIEBEL ELTRON is happy to provide technical assistance. In most instances, we can resolve the problem over the phone.
12. Spare parts
Model
Spare part No.
1
J
Housing
TEMPRA 12 B
286356
TEMPRA 15 B
286356
TEMPRA 20 B
286356
TEMPRA 24 B
286356
TEMPRA 29 B
286356
TEMPRA 36 B
286356
TEMPRA 12 Plus
286370
TEMPRA 15 Plus
286370
TEMPRA 20 Plus
286370
TEMPRA 24 Plus
286370
TEMPRA 29 Plus
286370
TEMPRA 36 Plus
286370
Model
Spare part No.
8
J
Plumbing
connection 3/4"
TEMPRA 12 B
278698
TEMPRA 15 B
278698
TEMPRA 20 B
278698
TEMPRA 24 B
278698
TEMPRA 29 B
278698
TEMPRA 36 B
278698
TEMPRA 12 Plus
278698
TEMPRA 15 Plus
278698
TEMPRA 20 Plus
278698
TEMPRA 24 Plus
278698
TEMPRA 29 Plus
278698
TEMPRA 36 Plus
278698
Model
Spare part No.
15
J
Inlet pipe elbow
TEMPRA 12 B
278695
TEMPRA 15 B
278695
TEMPRA 20 B
278695
TEMPRA 24 B
278695
TEMPRA 29 B
278695
TEMPRA 36 B
278695
TEMPRA 12 Plus
---
TEMPRA 15 Plus
---
TEMPRA 20 Plus
---
TEMPRA 24 Plus
---
TEMPRA 29 Plus
---
TEMPRA 36 Plus
---
– circuit breakers off
– safety thermal cut-out tripped
– not enough flow rate to activate unit
– filter screen clogged
– water flow rate too high
– voltage too low
2
3
Temp. control
Wiring block
knob
254307
279998
254307
279997
254307
279997
254307
279997
254307
279996
254307
279996
254307
279998
254307
279997
254307
279997
254307
279997
254307
279996
254307
279996
9
10
Advanced Flow
Electronic temp.
Control
control
---
286359
---
286359
---
286359
---
286359
---
286359
---
286359
220502
286372
220502
286372
220502
286372
220502
286372
220502
286372
220502
286372
16
17
Valve assembly
Axis connection
plug
---
254312
---
254312
---
254312
---
254312
---
254312
---
254312
280622
254312
280622
254312
280622
254312
280622
254312
280622
254312
280622
254312
– 10 –
– turn circuit breakers on
– reset safety thermal cut-out
– clean filter screen at unit
– clean faucet aerator or shower head
– clean filter screen at unit
– reduce water flow rate until power light on front
cover stops blinking
– supply correct voltage to unit
4
5
Heating system
Safety thermal
cut out
286360
286369
286361
286369
286362
286369
286364
286369
286373
286369
286374
286369
286360
286369
286361
286369
286362
286369
286364
286369
286373
286369
286374
286369
11
12
Jumpers
Temperature
sensor
---
280677
---
280677
---
280677
---
280677
---
280677
---
280677
283455
280677
283455
280677
283455
280677
283455
280677
283455
280677
283455
280677
6
7
Electronic control
Flow sensor
device
286366
286461
286844
286461
286844
286461
286367
286461
296888
286461
296889
286461
286375
286461
286845
286461
286845
286461
286376
286461
286378
286461
286379
286461
13
14
Filter screen
Set point case
056755
280730
056755
280730
056755
280730
056755
280730
056755
280730
056755
280730
056755
280730
056755
280730
056755
280730
056755
280730
056755
280730
056755
280730

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