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OWNER'S MANUAL | TROUBLESHOOTING
TROUBLESHOOTING
IGNITION TROUBLESHOOTING
BURNER wILL NOT IGNITE:
If ignition does not occur in 5 seconds:
Turn the burner control knob oFF�
STEP 01
Wait 5 minutes�
STEP 02
Repeat the lighting procedure�
STEP 03
If this does not work, to determine the cause, please try to ignite your appli-
If this does not work, to determine the cause, please try to ignite your appli-
ance with a match.
ance with a match.
MATCH LIGHTING INSTRUCTIONS
Before beginning, check for gas leaks. open hood (if applicable).
Before beginning, check for gas leaks. open hood (if applicable).
Turn control knob to oFF position�
STEP 01
light a match (or long
STEP 02
lighter) no shorter than 11
inches long�
Place the flame next to
STEP 03
the burner�
Push in and turn the control knob to start gas flowing�
STEP 04
ensure burner lights and stays lit�
IF YOU CAN IGNITE YOUR APPLIANCE wITH A MATCH:
POSSIBLE CAUSES
Ignitor wire misaligned�
damage to the ignition system�
dead / improperly installed
battery�
IF YOU CAN NOT IGNITE YOUR APPLIANCE wITH A MATCH:
POSSIBLE CAUSES
Burner tubes are not receiving
fuel�
16
SOLUTION
ensure that the ignitor needle
is positioned 3-7mm (1/8-1/4
inch) away from the burner, and
aligned with the burner holes�
3-7mm
3-7mm
(1�8-1�4 inch)
(1�8-1�4 inch)
Contact customer support for
replacement parts�
Replace with new battery�
SOLUTION
Clean the burner assembly to
remove the obstruction�
GAS FLOw TROUBLESHOOTING
APPLIANCE wILL NOT ACHIEVE A HIGH HEAT OR HEATS UNEVENLY:
• Burner flames are yellow or irregular�
• Burner flames start strong, then immediately drop to low even
when burner is set to high position�
• Flame height drops when a second burner is lit�
• Flames do NoT extend the full length of the burner, or only run on
one side of the burner�
• Burner flames are inconsistent�
POSSIBLE CAUSES
obstructions in the burner, gas
jets, or fuel rail�
Gas cylinder is empty or low�
The regulator's flow limiting
device was triggered�
Regulator stuck in safety
position�
• A flame is coming out of
the air gate:
POSSIBLE CAUSES
Something is blocking the
venturi in the burner�
Model: 1517AZ
SOLUTION
Clean the burner, jets, and gas
hose�
Refill or replace the gas
cylinder�
Reset the safety system:
Turn oFF the appliance,
STEP 01
close the gas cylinder valve, and
disconnect the regulator from
the gas cylinder�
Wait five minutes to
STEP 02
allow the pressure to dissipate,
then reconnect the regulator to
the gas cylinder and slowly open
the gas cylinder hand wheel one
to three turns�
Ignite your appliance�
STEP 03
Contact customer support for
replacement parts�
burner
burner
air gate
air gate
gas rail & valves
gas rail & valves
SOLUTION
Clean the burner assembly to
remove the obstruction�
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