Follow this procedure if a sheet becomes stuck in the printer and cannot simply be pulled out:
Switch off your printer by pressing " O " on the switch behind the printer and disconnect the
mains cable .
Turn the printer upside down.
Remove the lower cover.
Gently and carefully remove the sheet causing the jam. Under no circumstances touch the
printhead.
Replace the lower cover and turn the printer right side up.
Switch on the printer and reconnect the mains cable.
Warning -
Remark:
The printer is fitted with an automatic time-out to prevent overheating, this can be tripped when performing large
print jobs. The printer automatically restarts the current print job as soon as the temperature drops back to nor-
mal.
P
ROBLEMS
No mains supply
(indicator lamp off)
The light (indicator lamp red)
The printer was unplugged
during a print job
No photograph is printed on
a sheet
The photograph is marked
with a continuous line or a
lot of spots
No PC printing
P
APER JAM
Never use objects that could damage the printer (scissors, screwdriver, paper cutter, etc.)
P
ROBLEMS
• Check that the power supply block is correctly plugged into the mains.
• Check that the power supply connector is correctly plugged into the
printer.
• Checkthat the mains socket is live (check fuses and/or circuit breakers of
your installation as necessary).
• Refer to the error table below (Refer to paragraph Error messages,
page -23).
• Set the printer on/off switch to "o" and then reconnect the mains lead.
• Switch on the printer and wait for the initialisation phase to be completed.
• If a sheet of paper is jammed, carry out the procedure (Refer to paragraph
Paper jam, page -22).
• Restart printing.
• Are you using sheets that meet the technical specifications (Refer to
paragraph Technical data, page -24)
• Have the sheets been inserted shiny face up?
• Clean the printhead (Refer to paragraph Cleaning the print head, page -21).
• Check that the USB cable is correctly connected.
• Is the printer driver installed?
S
OLUTIONS
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