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Troubleshooting (cont.)
Symptoms
Probable Causes
C. Inadequate power
D. Cables between the
E. Steam line or
F.
13. Steam stopped.
A. An error has
B. The session time
Kohler Co.
Recommended Action
C1. Provide proper
is supplied to the
power to the steam
steam generator
generator. If
(green status light
necessary, use the
on steam generator
provided test kit to
is off).
ensure that the steam
generator is working
properly.
C2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
D. Reinstall the black
steam generator(s)
and/or white cable(s)
and adapter are
between the steam
installed
generator(s) and
incorrectly.
adapter according to
the instructions in
the installation
guide.
E. Check the steam
steam head is
head and steam line
blocked.
for blockages. Repair
as necessary.
Steam generator is
F1. Use the provided test
damaged.
kit to check steam
generator function.
F2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
A. Check the user
occurred.
interface for error
messages. If an error
message appears, see
the appropriate error
message
troubleshooting.
B. Restart the session
limit was met or
timer or increase the
the temperature
temperature setpoint
setpoint was met.
to restart steam.
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1235393-2-E
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