ZOSI C291 Guia De Inicio Rapido página 13

FAQ
Q: Why is the WiFi version of the device offline?
• Please verify that the Wi-Fi password entered during the camera pairing process is correct. If
unsure, perform a reset and retry the pairing process.
• Verify that your current network is running on the 2.4GHz Wi-Fi frequency as this camera
does not support 5GHz Wi-Fi.
• Check if the device is connected to the network, make sure the router is functioning properly
to access the Internet, and make sure automatic IP address assignment is enabled on the
router.
Q: No recording is found?
• Check if the Micro SD card is damaged and if the date being searched for is valid. Ensure
that the device's system setting time is correct.
Q: Why is the two-way audio not functioning?
• Please check whether App permissions are allowed while installing the App on your phone.
• Confirm the current network status of both the camera and mobile phone.
• Ensure the speaker volume of the intercom camera is not too low. Adjust the speaker volume
as needed.
Q: Does the camera support motion detection and image capture?
• The camera automatically captures images when it detects people, cars, or any changes in
the detected image.
• Users can also manually capture images using the Zosi Smart App.
11 - English