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Faults – what to do?
You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
9
WARNING
Risk of electric shock
Improper repairs are dangerous. Only an
authorized servicer may perform repairs and may
replace damaged plug and connections. Remove
the power plug or turn off the circuit breaker or
fuse in the fuse box if the appliance is damaged
or not working. Call Customer Service.
LED lights
Defective LED lights may be replaced by the
manufacturer, his customer service or a qualified
technician (electrician) only.
9
WARNING
Risk of injury
The light emitted by LED lights is very dazzling,
and can damage the eyes (risk group 1). Do not
look directly into the switched on LED lights for
longer than 100 seconds.
Troubleshooting table
Disruption
Possible cause Solution
Appliance is
Plug is not
not working
plugged in
Power outage
Fuse defective
Appliance does
Filter cover not
not retract.
closed.
The button illu-
The control unit
mination does
is faulty.
not work.
The lighting
The LED lights
does not work.
are defective.
œ
The filter is
The
button
soiled.
flashes.
The appliance
The network
does not work,
cable plug is
all buttons flash
not plugged in
The fuse is
faulty
A component of
the appliance
has failed
--------
Connect the appliance
to the mains
Check whether other
kitchen appliances are
working
Check in the fuse box
whether the fuse for the
appliance is in working
order
Close filter cover com-
pletely.
Call customer service.
Call Customer Support.
Clean the filter, see the
Cleaning
chapter about
and maintenance
.
Check network cable
connection for all appli-
ances
Check in the fuse box to
make sure that the fuses
for all appliances are in
working order
Call Customer Service
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