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Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
If needed, service can be scheduled by visiting us online GEAppliances.com/service
Problem
Refrigerator does not operate
Vibration or rattling (slight
vibration is normal)
Motor operates for long periods
or cycles
Refrigerator too warm
Refrigerator has odor
Moisture forms on outside of
refrigerator
Moisture collects inside (in
humid weather, air carries
moisture into refrigerator when
door is opened)
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Possible Causes
The refrigerator is turned off
tripped.
turned on.
Often occurs when large amounts
of food are placed in refrigerator.
Hot weather or frequent door
openings.
Temperature control set at the
coldest setting.
Temperature control not set cold
enough.
Warm weather or frequent door
openings.
refrigerator.
Interior needs cleaning.
humidity.
Too frequent or too long door
openings
What to Do
Turn on the refrigerator by pressing
Power for 3 seconds. Set control
to desired temperature setting. See
Controls section.
Replace fuse or reset the breaker.
See Leveling Refrigerator section.
Wait 24 hours for the refrigerator to
completely cool down.
This is normal.
Check to see if package is holding
door open.
This is normal.
See Controls section.
See Controls section.
Set the temperature control one step
colder. See About the control.
Check to see if package is holding
door open.
tightly wrapped.
months.
See Care and Cleaning section.
Wipe surface dry.
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