TROUBLESHOOTING
PROBLEM
No power/no mist from spout
TO CLEAN THE OIL TRAY
Open the oil tray and remove the pad. Essential oil pads should be
changed when switching to a different essential oil scent. If continuing
to use the same scent, set the essential oil pad aside for reuse. Wipe
down the inside of the oil tray with a soft cloth. Place the essential oil
pad back in the tray and close.
NOTE: Leave the essential oil pad out of the oil tray when storing.
TO CLEAN THE SURFACE
Clean the surface of the unit with a soft, damp cloth.
Before storing: Clean the tank, reservoir, tank cap, and the transducer/
ultrasonic membrane following the cleaning instructions for each part.
After storing: Rinse the tank with water before operating.
POSSIBLE CAUSE
• Unit is not plugged in
• Unit not turned on
• No power at unit
• Low water level
• Transducer/ultrasonic
membrane needs cleaning
12
SOLUTION
• Plug unit in
• Press the power button to turn
the unit on
• Check circuits and fuses or try a
different outlet
• Refill the tank with water
• Follow Cleaning the Transducer/
Ultrasonic Membrane
instructions in the Cleaning and
Care section