For the assertion of warranty claims, the following applies:
1.
The warranty conditions govern our additional manufacturer
warranty services for purchasers (private end consumers) of
new products. The statutory warranty claims are not affected by
this warranty. This is the responsibility of the dealer who you
purchased the product from.
2.
The warranty service extends exclusively to defects in a new
product purchased by you that are based on a material or man-
ufacturing fault and is, at our discretion, limited to the repair of
such defects free of charge or the replacement of the product
(also replacement with a successor model, if necessary). Re-
placed products or parts shall become our property. Please
note that our products were not designed for commercial, trade
or professional use. A warranty claim is therefore not valid if the
product has been used in commercial, trade or industrial opera-
tions within the warranty period or has been subjected to equiv-
alent stress.
3.
The following are excluded from our warranty services:
– Damage to the product which was caused by non-obser-
vance of the assembly instructions, improper installation,
non-observance of the operating instructions (e.g. connec-
tion to an incorrect mains voltage or type of current) or the
maintenance and safety regulations or use of the product in
unsuitable environmental conditions as well as by insuffi-
cient care and maintenance.
– Damage to the product caused by misuse or improper ap-
plication (such as overloading the product or using non-ap-
proved tools and accessories), penetration of foreign bod-
ies into the product (such as sand, stones or dust), trans-
port damage, use of force or external influences (such as
damage caused if dropped).
– Damage to the product or parts of the product which is due
to intentional, normal (operational) or other natural wear as
well as damage and/or wearing of wear parts.
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