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Idiomas disponibles
– Defects in the product which have been caused by the use
of accessories, expansions or spare parts that are not origi-
nal parts or are not used as intended.
– Products on which changes or modifications have been
made.
– Minor deviations from the target characteristics which are ir-
relevant for the value and usability of the product.
– Products on which unauthorised repairs have been carried
out, in particular by an unauthorised third party.
– If the marking on the product or the identification informa-
tion of the product (machine label) is missing or illegible.
– Products that are very dirty and are therefore refused by
the service personnel.
– Claims for damages and consequential damages are gen-
erally excluded from this warranty.
4.
The warranty period is usually 5 years (12 months for batter-
ies/rechargeable batteries) and starts from the date of purchase
of the product. The date on the original purchase receipt is deci-
sive. Warranty claims must be made immediately after becom-
ing aware of them. The assertion of warranty claims after expiry
of the warranty period is excluded. The repair or replacement of
the product does not result in an extension of the warranty peri-
od, nor does this service initiate a new warranty period for the
product or for any installed spare parts. This also applies when
using an on-site service. The product concerned is to be
cleaned and returned to the service centre together with a copy
of the purchase receipt, which must include the date of pur-
chase and the product designation. If a product is sent in in-
complete without the complete scope of delivery, the missing
accessories will be charged / deducted in value if the product is
exchanged or in the event of a refund. Partially or completely
dismantled products cannot be accepted as a warranty claim.
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