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2. If the memory card status displays as Uninitialized, tap to initialize it.
The status will then change to Normal and it can store videos and/or pictures.
Troubleshooting
"The device is offline." or "The device is not registered." prompts appear when adding the camera
Q:
using the EZVIZ App.
1. Make sure the network that the camera is connected to is working properly and the router's
A:
DHCP is enabled.
2. Press RESET for 10s to reset the settings if you change the network parameters.
Q:
The mobile phone cannot receive alarm prompts when the camera is online.
1. Make sure the EZVIZ App is running on your mobile phone.
A:
2. For Android OS mobile phone, make sure the App is running in the background; and for iOS mobile
phones, enable the message push function in "Settings > Notification".
Q:
Does the camera support power via USB devices or a portable battery?
A:
It's advised to use the EZVIZ standard power adapter to provide the stable voltage supply.
For more information, please visit www.ezvizlife.com.
6
https://manual-hub.com/
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