Technical Support
& Warranty Information
Our warranty to you:
Phenyx Technology ("Phenyx") warrants Phenyx products against evident defects
in material and workmanship for a period of one year from the date of original
purchase for use.This warranty is valid exclusively in the US and applies only to
the original owner. If you discover a defect covered by this warranty, Phenyx will
repair or replace the product at our sole discretion using new or refurbished
components. Performance of repairs or replacements under this warranty is
subject to registration of your product at www.phenyxpro.com
Product failures not covered by this warranty:
This warranty covers defects in manufacturing that arise from the correct use of
the device. It is limited to defects in materials or workmanship and does not cover
electrical or mechanical damage resulting from abuse, misuse, unauthorized
modification, lack of reasonable care, extreme heat, cold, damage due to natural
forces,or corrosive environments. This warranty does not cover the normal wear
and tear on covers, housing, connectors, and accessories.
Limits of liability:
If your Phenyx product fails or does not perform as warranted, your sole recourse
shall be to replace or repair it as described above. Phenyx will not be liable to you
or anyone else for any damages that result from the failure of this product. These
damages include, but are not limited to, the following: lost profits, lost savings, lost
data, damage to other equipment, and incidental or consequential damages
arising from the use of or inability to use this product. IN NO EVENT PHENYX
SHALL BE LIABLE FOR MORE THAN THE AMOUNT OF YOUR PURCHASE
PRICE, NOT TO EXCEED THE CURRENT LIST PRICE OF THE PRODUCT.
How to obtain service under this warranty:
If you are receiving a system that is defective or you have any questions regarding
operation or warranty cover, please contact us at support@phenyxpro.com with
any questions or concerns and a Phenyx Pro representative will contact you to
provide assistance. You can also reach out to us through Facebook page: www.-
facebook.com/phenyxusa/ or our official website: www.phenyxpro.com.
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