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Idiomas disponibles
Idiomas disponibles
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Defects caused by normal wear and tear or due to normal ageing of the product.
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Software updates, due to a change in network settings.
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Product failures due to the use of third-party software to modify, change or adapt
the existing software.
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Product failures due to the use of accessories that have not been approved by the
manufacturer.
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Oxidised products.
The manufacturer cannot, under any circumstances, be held responsible for the loss
of data stored on the disc. Likewise, the manufacturer is not obliged to verify that
SIM/SD cards are properly removed from returned products.
Repaired or replaced products may include new and/or reconditioned components
and equipment.
METHODS FOR INVOKING THE WARRANTY
To obtain a warranty service, please bring your product to your point of sale's
welcome desk along with your proof of purchase (till receipt, bill, etc.), the product
and the accessories provided, along with its original packaging.
It is important to have the following information: date of purchase, model, and serial
or IMEI number (this information generally appears on the product, packaging or
your proof of purchase).
Failing that, you must bring back the product along with the accessories required for
it to operate properly (power supply, adapter, etc.).
In the event that your claim is covered by the warranty, the customer service
department may, within the limits of local legislation, either:
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Repair or replace the defective components.
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Exchange the returned product for a product that has at least the same functions
and that is equivalent in terms of performance.
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Reimburse the product at the price of purchase of the product as indicated on the
proof of purchase.
If one of these 3 solutions is used, this does not entitle the purchaser to an extension
or renewal of the warranty period.`
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