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Idiomas disponibles
Service
Service
Troubleshooting
Problem
Water does not run
Continuous flow (water does not
stop)
Water starts to run by itself
Urinal ceramic is not being flushed
out sufficiently
Flush water is splashing out from the
urinal ceramic
Repair works
26
Possible cause
Water supply valve is closed
No pressure in water net
Basket filter blocked
No mains current, green LED on power
supply unit does not light up (mains-
operated flush control)
Plug connections disconnected or da-
maged
Battery voltage low (battery-operated
flush control)
Solenoid valve is defective
Power supply unit for electronics is de-
fective (mains-operated flush control)
Sensor window is scratched or dirty
Sensor electronics are defective
Solenoid valve is defective
Sensor window is scratched or dirty
Sensor electronics are affected by in-
fluences in the room (mirrors, metal
surfaces, etc. on the wall opposite)
Throttle is not open sufficiently
Excessive flow rate
Orientation
These service instructions show the control with vertical water guide (A). The
control with horizontal water guide (B) is not shown, but the repair works are the
same.
A
B
Fault clearance
Open the water supply valve
Check the water pressure
• Restore the water pressure
Clean or replace the basket filter
• See "Maintenance, Cleaning or replacing
the basket filter"
Check the mains current supply
• Ensure that there is a power supply
Check and restore the plug
connection
Replace the batteries
• See "Maintenance, Replacing the
batteries"
Replace the solenoid valve
• See "Service, Replacing the solenoid valve"
Replace the power supply unit for
electronics
• See "Removing the cover plate and
mounting frame"
Carefully clean the sensor window or
replace it
Replace the sensor electronics
Replace the solenoid valve
• See "Service, Replacing the solenoid valve"
Carefully clean the sensor window or
replace it
Contact the Geberit service telephone
Open the throttle
Mount a flow limiter
• Flow limiters are available as accessories
(242.484.00.1)
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