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15. After-sales service
Should your product stop working or develop a fault, first read this guide over, and
then check that you are using the product correctly.
If the problem persists, contact your distributor or check out on
www.numaxes.com.
You can also contact the NUM'AXES Group at +33.2.38.69.96.27 or
export@numaxes.com.
Depending on the extent of the malfunction, you may have to return the product
for service and repair.
For all repairs, please supply the complete product and the proof of purchase
(invoice or sales receipt).
If you omit one of these items, the after-sales service will have to invoice you for
any repair costs incurred.
16. Guarantee
The NUM'AXES Group guarantees the product against production defects for two
years after purchase.
All postage and packing charges will be the purchaser's sole responsibility.
17. Guarantee conditions
1. The guarantee will be valid only if the proof of purchase (invoice or sales
receipt), without cancellation, is submitted to the distributor or to the
NUM'AXES Group. The guarantee is limited to the original purchaser.
2. This guarantee does not cover the following:
−
direct or indirect risks incurred when sending the article back to the
distributor or to the NUM'AXES Group
−
damage to the product caused by:
−
−
−
−
loss or theft
3. If the product is found to be defective, the NUM'AXES Group will either
decide to repair or to replace it.
4. No claim may be advanced against the NUM'AXES Group, particularly in
FGIMPGUI361 – Guide d'utilisation CAM1071 – Indice C – Mai 2024 – 45/92
negligence or incorrect use
use contrary to the instructions or not envisioned therein
repairs performed by unauthorized persons
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