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Troubleshooting Tips ... Before you call for service
Problem
Fan noise
My oven door glass appears
to be "tinted" or have a
"rainbow" color. Is this
defective?
Sometimes the oven takes
longer to preheat to the
same temperature
Display flashes
Unable to set cook time or
delay time
Oven racks are difficult to
slide
Drawer does not slide
smoothly or drags
Steam from the vent
Water remaining on oven
floor after Steam Clean
cycle
Oven will not steam clean
Display prompts for Probe
Temperature
49-2000992 Rev. 2
Possible Cause
A convection fan may automatically turn
on and off.
A cooling fan may automatically turn on
and off.
No. The inner oven glass is coated with
a heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
Cookware or food in oven.
Number of racks in oven.
Power failure.
You forgot to enter a cooking mode first.
The shiny, silver-colored racks were
cleaned in a steam clean cycle.
The drawer is out of alignment.
unbalanced.
When using the ovens, it is normal to see
steam coming out of the oven vents. As
the number of racks or amount of food
being cooked increases, the amount of
visible steam will increase.
This is normal.
Oven controls improperly set.
Oven door is not closed.
This is reminding you to enter a probe
temperature after plugging in the probe.
What To Do
This is normal. The fan is designed to operate intermittently to
maximize cooking evenness. The convection fan will operate
during preheat of the bake cycle. The fan will turn off after the
oven is heated to the set temperature. This is normal.
This is normal on some models. The cooling fan will turn off and
on to cool internal parts. It may run after the oven is turned off.
or rainbow color.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
Adding more racks to the oven will cause the oven to take longer
to preheat. Remove some racks.
The different cooking modes use different preheat methods to
heat the oven for the specific cooking mode. Some modes will
take longer than others (i.e. convection bake).
Reset the clock.
See the Options section
Apply a small amount of vegetable oil to a paper towel and wipe
with Pam
®
or other lubricant sprays.
Fully extend the drawer and push it all the way in See the Care
and cleaning of the range section.
Reduce weight. Redistribute drawer contents.
This is normal.
Remove any remaining water with a dry cloth or sponge.
Allow the oven to cool to room temperature and reset the
controls.
Make sure you close the door to start steam clean cycle.
Enter a probe temperature.
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