Technical Service - Heath Zenith 5835 Manual De Uso

SYMPTOM
The lights flash on and off.
The lights flash once then
stay off in manual mode.
Please call 1-800-858-8501 (English speaking only) for assistance before returning product to
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the
problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 8:00 AM to 5:00 PM CST (M-F).
You may also write* to:
HeathCo LLC
P.O. Box 90045
Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase,
and Place of Purchase.
Please keep your dated sales receipt, it is required for all warranty requests.
8
POSSIBLE CAUSE
1. Heat or light from the lamp heads may be
turning the motion sensor on and off.
2. Heat is being reflected from other objects
and may be turning the motion sensor on
and off.
3. The motion sensor is in "TEST" mode and
warming up.
The motion sensor is detecting light from the
lamp heads.

TECHNICAL SERVICE

No Service Parts Available for this Product
To see operational and troubleshooting information and videos,
go to www.hzsupport.com
SOLUTION
1. Reposition the lamp heads away from the
motion sensor.
2. Decrease the "SENS" setting or reposition
the motion sensor.
3. While in "TEST" mode, the light only stays
on for 8 seconds. Set the "DUALBRITE"
switch to OFF, 4 hour, or dusk-to-dawn
(D2D).
Reposition the lamp heads to keep the area below
the motion sensor relatively dark.
store.
209735-01