Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault
The appliance is not work-
ing.
The household fuse trips
when the appliance is
switched on.
Suction is reduced.
1
Depending on the appliance specifications
Cause
The dust bag change indic-
ator lights up.
Several appliances are oper-
ated simultaneously at an
electrical mains supply.
Nozzle, telescopic tube or
hose are blocked.
The dust bag is full.
The HEPA hygiene filter is
1
blocked.
The Micro-Hygiene exhaust
1
filter is blocked.
Troubleshooting en
troubleshooting
Change the dust bag.
▶
→ "Changing the dust bag",
Page 18
Switch on the household fuse.
1.
Set the lowest performance level.
2.
→ "Controlling the power", Page 15
Switch the appliance on.
3.
→ "Switching on the appliance",
Page 15
Dismantle the appliance.
1.
→ "Dismantling the appliance",
Page 16
Remove the blockage.
2.
Change the dust bag.
▶
→ "Changing the dust bag",
Page 18
Clean the HEPA hygiene filter
▶
→ "Cleaning the HEPA hygiene fil-
ter", Page 17
Clean the Micro-Hygiene exhaust
▶
1
filter
.
→ "Cleaning the Micro-Hygiene ex-
haust filter ", Page 17
1
.
19