Troubleshooting
Troubleshooting
the Windows Control Panel, open "Network Connections" and
double-click on your Card's connection. In the "Properties"
dialog, select the "Configure" button on the "General" tab
(Windows 98 users will have to select the Wireless Card in the
list box and then click "Properties"), then choose the "Advanced"
tab and select the rate property. Wireless client cards are usually
set to automatically adjust the wireless transmit rate for you, but
doing so can cause periodic disconnects when the wireless signal
is too weak; as a rule, slower transmission rates are more stable.
Experiment with different connection rates until you find the best
one for your environment; note that all available transmission
rates should be acceptable for browsing the Internet. For more
assistance, see your wireless card's literature.
If issues persist even at close range, please contact Belkin
Technical Support.
Why are there two wireless utilities in my system tray?
Which one do I use?
There are several features and advantages from using the Belkin
Wireless Networking Utility over the Windows XP Wireless
Zero Configuration utility. We offer a site survey, detailed link
information, and adapter diagnosis, to name a few.
It's essential to know which utility is managing your Card. We
recommend using the Belkin Wireless Networking Utility. To use
the Belkin Wireless Networking Utility, follow the steps below:
Step 1
Right-click on the network status icon in the system tray
and select the "Status" tab.
Step 2
From the "Status" tab, uncheck the "Use Windows to
configure my wireless network settings" box. Once the box is
unchecked, click the "Close" button to close the window.
You are now using the Belkin Wireless Networking Utility to
configure the Card.
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