Troubleshooting schedule
Issue
Motor does not start
Motor stops immediately after
starting
Motor runs but there is not suc-
tion
Motor runs but there is poor suc-
tion
Dust blown from motor
Abnormal noise
Transportation of the product
•
Make sure that the Longopac bag is empty before a
transportation.
•
Make sure that the Longopac bag is attached to the
product during transportation.
•
Use ramps or winches to lift the dust extractor to
make sure that movements are safe. Get aid if you
are not sure about how to lift heavy equipment.
•
Attach the product safely during transportation in
order to prevent transport damage and accidents.
Use the tie down lugs on both sides of the product.
•
Engage the locking caster safely on the wheels.
•
If possible, do the transportation of the product
during good weather conditions.
10
Troubleshooting
Cause
No power
Cable defective
Switch defective
Contactor combination defective
Phase error (red lamp lights up)
Wrong fuse
Shortcut in cable/machine
Hose not connected
Hose blocked
No dust collection bag
Hole in hose
Filter clogged
Loose top cover
Dirt in the flap
Defective gaskets
Wrongly assembled or damaged filter system
Transportation, storage and disposal
•
If possible, use a closed vehicle during
transportation of the product.
Storage of the product
•
The product must be stored inside away from
outdoor elements.
•
Do not expose the product to rain or moisture.
•
Attach the locking casters safely.
•
Disconnect the product from the power source.
•
Store the product and the equipment in a dry area
with no frost or excessive heat.
•
Store all equipment in an locked area, so that it is
out of reach of children and unauthorized persons.
Solution
Plug in machine
Replace cable
Replace switch
Replace contactor combination
Switch 2 phases
Connect to correct fuse
Order service
Connect hose
Clean hose
Fit dust collection system
Replace hose
Clean filter/ Replace filter
Adjust
Clean the flap
Replace affected gaskets
Adjust/ Replace filters
Order service
877 - 004 - 07.01.2020