Frama EcoMail Instrucciones De Uso página 16

• "Value in head and display unequal", i.e. you
attempted to initiate franking without first
confirming the inverse value displayed in the
value indicator field.
� Confirm the value by pressing the value
indicator field (5.2.3/4).
• "Final number zero necessary", i.e. the last
digit of the franking value must be "0"
14
(country-specific requirement).
� Enter a valid value with a "0" as the last
digit (e.g. in the "Keypad" working menu).
• "Final number 00,25,50,75 necessary" for
the last two digits of the franking value
(country-specific requirement).
� Enter a valid value with the correct trail -
ing digits.
• "No credit loaded" (in countries with remote
postage resetting), i.e. you have attempted
to frank a value that exceeds the amount
3
remaining in the machine.
� Load credit (5.9.19).
• "Wrong reset code" upon loading the system
(in countries with remote postage resetting).
� Enter the correct reset code (5.9.19).
• "Letter too small", i.e. the mail item does
not meet the minimum postal requirements
for size (does not interrupt the photocell un-
der the printing mechanism).
� Use the correct letter format.
• "Short letter block covered", e.g. a letter is
already on the feed table when the system
is switched on.
� Remove the letter.
• "Scale overload", i.e. the capacity of the
connected weighing platform was exceeded.
� Remove the item to be posted from the
platform.
• "Scale underload", i.e. the connected
weigh ing platform is in the negative range
without anything on the scale.
� Correct the zero (5.9.7).
2 1
• "Tare error", i.e. there is an error while tar -
ing a letter holder on the connected weigh -
ing platform.
� Remove the letter holder from the plat-
form and repeat the taring procedure
(5.9.7).
• "Incorrect calibration weight" used when at-
tempting to calibrate the connected weigh -
ing platform.
� Recalibrate with a correct calibration weight
(in accordance with the display) (5.9.7).
• "Scale not showing zero" appears while at-
tempting to calibrate the connected weigh -
ing platform.
� Remove everything from the scale and
repeat the calibration (5.9.7).
• "Scale communication error", i.e. interfer -
ence during transfer of the weight from a
connected weighing platform.
� Repeat the weight transmission.
• "No character received from scale" or "Scale
does not answer", e.g. when attempting
to transfer a weight from a switched-off
scale.
� Switch on the scale.
� Check the cable connections.
• "No valid weight", e.g. when attempting to
receive a negative weight from the scale.
� Repeat the weighing.
• "No scale standstill" when trying to transfer
a weight.
� Check the scale and investigate the rea-
son for the instability.
• "COM not in protocol mode", i.e. the
connection between the franking system
and the scale or PC/laptop is faulty.
� Switch off all units, check all cable
connections and switch on again.
• "Error statistics box", i.e. data memory box
is not connected while using the off-line
franking statistics program.
� Switch off the system, connect the data
memory box and switch on the system
again.
• "Please read out statistics box", i.e. the data
memory box is full (cannot store additional
data).
� Switch off the system. Remove the data
memory box and download it to a data
receiver via a PC adapter. Reconnect
the box to the franking system and re-
start.
• Pixel control display, i.e. rectangle with
crosses and, after touching the screen,
message "Error 405/406 – System Stop"
appears, i.e. print quality has fallen below
the internally programmed quality limit.