after assembly and painting to ensure full resistance to driving rain.
Otherwise extreme rainfall may lead to interior leaks which cause discoloration and damage to the wood. The
manufacturer will accept no liability for such damage, there will be no replacement within the scope of the
guarantee nor is it covered by the manufacturer's warranty. We therefore refer you again to our guarantee
conditions at this point.
Wood protection
The product is made from natural timber, for which regular and adequate wood preservation measures are
obligatory. Please contact a wood preservation expert for information on professional preservation measures.
Wood preservation is to be carried out by the customer at his own risk. No guarantee can be given in the event
of wood preservation not carried out in accordance with the instructions. Please also note the provisions relating
to this in our guarantee. We wish you much pleasure with your wood product.
Warranty terms of weka Holzbau GmbH
We guarantee the function of our products for 5 years from the date of delivery based on the following
conditions – however only on the wooden parts of our products (hereinafter weka product) and not on
connected components or parts of the weka product made of another material besides wood. Within the
warranty period defective parts or missing parts of the product or the product itself will be replaced at our
discretion. The warranty extends only to the free-of-charge replacement of the respective faulty or defective
wooden part. The warranty does not cover any consequential or additional costs, in particular no delivery and
installation or modification costs.
The warranty is void in case of:
failure to follow the assembly instructions,
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changes (additions or modifications) made to the product diverging from the assembly instructions,
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load limits (e.g. snow load, etc.) having been exceeded,
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the weka product having been installed on an incorrect foundation or floor plate, etc., in particular in
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case of violation of the rules of architecture,
lack of or insufficient care of the wood (maintenance measures such as preservation or painting of the
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wood),
wind speeds stronger than force 7 (moderate gales), natural catastrophes or brute force having caused
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the damage to the weka product,
the deficiency consisting in changes which are typical for wood, such as discoloration, formation of
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cracks, warping, shrinking, swelling or similar normal effects on the material "wood".
Warranty claims must be accompanied by the original packing slip and the original sales receipt and must be
submitted within the warranty period in writing or by fax or e-mail. A further prerequisite for a claim is the
immediate notification of the defect or damage in the form of pictures and a written description of the defect.
Address all warranty claims to:
weka Holzbau GmbH, Johannesstraße 16, 17034 Neubrandenburg
Fax: 0395/42908-83; e-Mail:
Techn. Änderungen vorbehalten!
info@weka-holzbau.com
Alle Maßangaben sind ca. Maße.
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