Warranty And Returns - MoJack EZ Manual Del Usario

MoJack EZ Lift

Warranty and Returns

LIMITED WARRANTY
For two years for residential use and one year for commercial use MoJack warrants the product against failure due to
defect in material or workmanship when product is used properly. MoJack will replace any defective part at no cost.
This warranty does not cover any product that has been altered or adjusted, or any product that has been misused or
abused. THIS IS THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY. MOJACK DISCLAIMS ALL IMPLIED WARRAN-
TIES, INCLUDING THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOJACK
SHALL NOT BE LIABLE FOR ANY INCIDENTIAL OR CONSEQUENTIAL DAMAGES. SOME STATES OR PROVINCES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF THE IMPLIED WARRANTIES OR THE REMEDIES FOR BREACH OF
THE IMPLIED WARRANTIES, SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE
OR PROVINCE TO PROVINCE.
What does this warranty cover?
This warranty covers against a failure due to a defect in material or workmanship within two years of purchase for resi-
dential use and within one year of purchase for commercial use.
What does this warranty NOT cover?
This warranty does not cover any MoJack which has been altered or adjusted in any way from its original model.
It will not cover any MoJack which has been damaged due to misuse, abuse, accident or negligence. This warranty does
not cover incidental or consequential damages.
What is the period of coverage?
Two-year warranty for residential use, one-year for commercial use from date of purchase for the original owner.
What will MoJack do to correct problems?
We will replace any defective part (within the coverage period) at no charge.
How can I get service?
In order to be eligible for service under this warranty you MUST register your MoJack within thirty (30) days of
purchasing. You must keep your receipt as proof of date of sale. You can register your new MoJack on our website at
www.themojack.com or by calling our toll-free number 1-877-575-3173.
How do I contact MoJack about a warranty issue?
You can contact us from our website at www.themojack.com or by calling our toll-free number 1-877-575-3173.
Do I have other rights under State Law?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
What is the return policy?
Within thirty (30) days of the date that you receive your MoJack. Please contact MoJack for return policies and
procedures at our toll-free number 1-877-575-3173 or by email at info@themojack.com.
How do I make a return?
Contact us within the return period. We will issue you a Return Merchandise Authorization (RMA) to place on the outside
of the box. All merchandise must be shipped back in its original packaging. We will make arrangements for the MoJack
to be picked up by a national carrier.
In what form will I receive my refund?
This is at our discretion. If receiving a refund, please allow four weeks for the credit to process to your account. Return
service fees will be deducted from the amount of the refund.
Are shipping charges refundable?
No.
Does MoJack have a return service fee policy?
Yes. Returns and refunds impose an extra workload on our parts. Rather than pass this cost on to the customer through
higher product prices, we are consistent with others within our industry by requiring nominal service fees in the event of
returns. The service fee is 20%.
How do I contact MoJack?
You can call our toll-free number 1-877-575-3173 or by email at info@themojack.com.
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