Troubleshooting - Classeq D400 Manual De Usuario

Classeq Under Counter Range - User Manual

8. Troubleshooting

If you believe the warewasher is not behaving as expected or has
gone into error mode (Cycle indicator illuminated red), reset the
warewasher by pressing the On/Off button, then follow the
troubleshooting tips before requesting a service callout. The
service support number can be found in the Useful Contact
Details section (►Error! Reference source not found.).
Note: In the event of a service call being made under Warranty
and it is found that the fault(s) are due to non-
observance of instructions in this manual, the call will be
charged at current rates.
Problem Possible Cause
Warewasher does The warewasher is
not fill. still heating the
water in the Rinse
Boiler, indicated by
the Fill/Heat
indicator flashing
amber.
Warewasher has There is a problem
not filled and with the water
Fill/Heat indicator
supply.
has been flashing
amber for more
than 30 minutes.
E12
E13
The warewasher is
not turned on.
The door is not
closed properly.
Solution / Check
Wait for heating
stage to complete.
Ensure the water
supply hose is
connected to the
warewasher and has
not been trapped or
kinked.
Ensure the water
supply is turned on.
Check that the site
water supply has
not been turned off.
Press the On/Off
button.
Close the door.
Problem Possible Cause
Warewasher will There is a problem
with the power
not turn on.
supply.
Warewasher fills There is a problem
slowly. with the water
supply.
E13
Warewasher is There is a problem
over filling (too with the drains
much water in the
system.
Wash Tank - visible
with the Door
open, or water
spills out when the
Door is opened).
There is a problem
E16
with the
warewasher's
control system.
Warewasher is Drain Pump failure.
over filling
(pumped drain
warewasher s
only).
Solution / Check
UK
Ensure the
warewasher is
connected to the
mains power supply.
Check the power
supply outlet is
turned on.
On 13A warewasher
s check and replace
the fuse in the plug,
ensuring that the
correct rating is
used.
On all ratings of
warewasher check
and reset the circuit
breaker in the site
fuse board.
If the fuse or
breaker keeps
tripping, request a
service callout.
Ensure the water
supply is turned
fully on.
Ensure the water
supply hose has not
been trapped or
kinked.
Check that the site
water supply has
not been turned off.
Check that the site
water pressure is
adequate (►4.5.1).
Attempt to drain the
warewasher (►6.9).
If warewasher does
not drain, stop the
warewasher and
check the site drains
system.
Request a service
callout.
Attempt to drain the
warewasher (►6.9).
If warewasher does
not drain, stop the
warewasher and
request a service
callout.
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