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SYMPTOM
POSSIBLE CAUSE
Lights will not come
1. Light switch is turned off.
on.
2. F l o o d l i g h t i s l o o s e o r
3. Fuse is blown or circuit breaker
4. Daylight turn-off is in effect (re-
5. Incorrect circuit wiring, if this is a
6. Re-aim the sensor to cover de-
Lights come on
1. Light control may be installed in
in daylight.
2. L i g h t control i s i n T e s t .
Lights come on
1. Light control may be sensing
for no apparent
reason.
2. R a n g e i s s e t t o o h i g h .
Please call 1-800-858-8501 (English speaking only) for assistance before returning
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com.
If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST
(M-F). You may also write* to:
HeathCo LLC, P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state
to state or province to province.
For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship
will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries,
and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of
any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for incon-
venience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components
that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR
ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO
LIABILITY ON THE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT
FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential dam-
ages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for
all warranty requests.
TROUBLESHOOTING GUIDE
burned out.
is turned off.
check after dark).
new installation.
sired area.
a relatively dark location.
(Set control switch to an
ON-TIME position).
small animals or automobile traf-
fic (re-aim sensor).
(Reduce Range).
TECHNICAL SERvICE
product to store.
No Service Parts Available for this Product
TEN YEAR LIMITED WARRANTY
SYMPTOM
POSSIBLE CAUSE
Lights stay on
1. A flood lamp is positioned too close to
continuously.
the sensor or pointed at nearby objects
that cause heat to trigger the sensor.
(Reposition the lamp away from the
sensor or nearby objects).
2. Light control is pointed toward a heat
source like an air vent, dryer vent, or
brightly-painted heat-reflective sur-
face. (Reposition sensor).
3. Light control is in Manual Mode. (Switch
to Auto.)
Lights flash on
1. Heat or light from the lamps may be
and off.
turning the light control on and off.
(Reposition the lamps away from the
sensor).
2. Heat being reflected from other objects
may be affecting the sensor. (Reposi-
tion sensor).
3. Light control is in the Test mode and
warming up. (Flashing is normal under
these conditions).
4. Light may be leaking through the flood-
lamp reflectors. (Replace the lamps with
new high quality PAR 38 lamps).
4
595-4884-20
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