Balluff BVS Serie Manual De Funcionamiento página 172

Flowchart: Troubleshooting Connection BVS – PC
Sensor de visión BVS
Is LED on?
The 4 pin M12 connect on the BVS is used to
connect the BVS to the Ethernet port of your
PC. Is your computer connected to the BVS?
Did you ever connected the BVS with the
PC before? If so:
The far right LED number 4 indicates
"Connection" state of the sensor. Is LED
on?
Check if WINDOWS has a network connection
established.
Select: Settings or Control panel --> NETWORK
CONNECTIONS --> LAN CONNECTION . In
the NETWORK CONNECTION menu select:
View ' Details. Your network connections are
displayed as shown at right..
Check the Network connections while you unplug
the network cable from the BVS. The windwo
should show the message "Network cable
unplugged" for one of your Local Area
Connections.
Did you configure the IP address of the BVS and
PC according to the connection section in the BVS
manual before you continue troubleshooting?
Please connect the network cable to the PC
again. Windows should now display "Connected"
next to your Local Area Connection Start the
BVS ConVis Software and click "Online" and
select FIND.
Did the software find the connected BVS?
Go to the START button, then Programs, then
Accessories and select "Command prompt". This
opens the DOS console. Now write PING
followed by the IP-Address of the BVS and press
enter.
Does the statistics display shows that all 4
packets have been received?
Start the BVS ConVis software click ONLINE
online, then FIND.
Did the software find the connected BVS?
Please press connect. Now your sensor should
run in Live mode.
If the sensor disconnects from the ConVis software
intermittently please follow those hints given in
Technote 9
Balluff GmbH; 30-10-2008
172
The BVS sensor is not getting power.
Please verify the sensor is wired
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correctly and check the power supply
for proper current, polarity and
voltage.
Secure a BVS Connection cable and connect
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BVS and the computer ethernet port.
The BVS sensor is stucked in
"Connected" state. Please check if a
yes
BVS ConVis software is still running on
your PC.
Check the IP address on your PC and verify that it conforms to the
setup procedure in the manual. As a pre-configured factory default,
all BVS`s have the following IP address: 172.027.101.208. The
ConVis Software allows you to setup an indiviual IP address for every
BVS, example 172.027.101.199. For more information please see the
No
operation manual. Please check the IP settings of your LAN
connection. Please ensure that you have set an IP address for your
PC to work with those set for the BVS. For example:
Sensor: 192.168.101.50 PC: 192.168.101.1
Sensor: 172.27.101.208 PC: 172.27.101.1
Yes
You should now be able to start using
Yes
the BVS in Live Mode.
Please check if you have a firewall running. If so: Please
No
check if PING command is allowed or not. Either disable your
firewall or try to enable PING commands
Please check if you are working over any routers, gateways,
or firewalls. If so: Please try to use a direct connection
between sensor and PC. Either turn off the firewall or if you
must have a firewall running on your PC: please ensure that
No
the TCP port 5423 is enabled and not used by any other
program. If it is not enabled, please enable this port in order to
proceed. If this does not resolve the connection issue then
disable any Anti- Virus and Anti-Spyware programs.
Please check all processes running on
your PC. Start your Windows task
manager by press CTRL + ALT + DEL.
Now click the tab: Processes. Search if
there is a process called
SVSSocketManager.exe; If so: Select it
with the mouse, then press the right
mouse button and select: End process.
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Repower the sensor after this procedure.