Information Codes - Samsung NV51R5511S Serie Manual Del Usuario

Troubleshooting

Information codes

OVEN
Displayed
Possible cause
Code
This code occurs if the control
C-d0
key is short for 1 minute.
This code occurs if the door lock
C-d1
is mispositioned.
This code occurs if
communication between
C-F0
the Main and Sub PBA is
interrupted.
This code occurs if
C-F2 communication between the
Main and Touch is interrupted.
The oven sensor is open when
the oven is operating.
C-20
The oven sensor is short when
the oven is operating.
36 English
NV51R5511S_AA_DG68-01125A-00_EN+MES+CFR.indb 36
Solution
Clean the buttons and make sure
there is no water on/around
them. Turn off the oven and try
again. If the problem continues,
contact a local Samsung service
center.
Touch OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power to
the oven for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
Displayed
Possible cause
Code
This code occurs if the internal
C-21 temperature rises abnormally
high.
The PCB sensor is open when
the oven is operating.
C-30
The PCB sensor is short when
the oven is operating.
This code occurs if the PCB
temperature rises abnormally
C-31
high.
The cooling motor is operating
C-A2
abnormally.
This code occurs if the power
bAd LinE connection is plugged in
improperly.
Solution
Touch OVEN OFF, and then
restart the oven. If the problem
persists, disconnect all power to
the oven for at least 30 seconds
and then reconnect the power. If
this does not solve the problem,
call for service.
Call for service
Call for service.
Reconnect the power connection
properly, and the message
disappears.
3/13/2019 2:11:10 PM