en
Trouble shooting
Problem
Possible causes
Pilot light (11) flashes
Boiler and filter must be rinsed.
The steam generator
• There is a connection problem.
does not come on.
• The main power button is not
The iron does not
• The main power button is not
heat up.
• The temperature is set to a low
The iron begins to
• During first use: certain components
smoke when switched
on.
• During subsequent use: the soleplate
Water flows through
• The steam function is being used
the holes on the
soleplate.
• The water is condensing inside the
Dirt comes out through
• There is a build up of scale or
the soleplate.
• Chemical products or additives have
The iron does not
• The boiler is not switched on or the
produce any steam.
• The steam regulation is set to the
The ironed garment
• The selected temperature is too high
turns dark and/or sticks
to the soleplate.
The soleplate turns
• This is a regular consequence of
brown.
The appliance makes a
• Water is being pumped into the
pumping sound.
• The sound will not stop.
Loss of pressure
Steam release button has been
during ironing.
activated for too long a period of
time, that is, it has been pressed too
frequently.
Water spots appear
May be caused by steam condensed on
on the garment during
the ironing board.
ironing.
1
switched on.
switched on.
position.
on the appliance have been lightly
greased at the factory and may
produce a little smoke when initially
heated.
may be soiled.
before it has reached the correct
temperature.
pipes because steam is being used
for the first time or has not been used
for a long time.
minerals in the steam tank.
been used.
water tank is empty.
minimum position.
and has damaged the garment.
continued use over a long period of
time.
steam tank.
Solution
Rinse the filter and the boiler according to
the cleaning instructions in this manual (see
section E).
• Check the mains cable (6), the plug and
the socket.
• Set the main power button (12) to the "I"
position (illuminated in red).
• Set the main power button (12) to the "I"
position (illuminated in red).
• Set the temperature to the desired
position.
• This is completely normal and will stop
after a short while.
• Clean the soleplate according to the
cleaning instructions in this manual.
• Reduce the steam flow when ironing at low
temperatures.
• Point the iron away from the ironing area
and press the steam release button until
steam is produced.
• Use tap water mixed 50% with distilled
or demineralised water. To prolong the
optimum steam function, mix tap water
with distilled water 1:1. If the tap water in
your district is very hard, mix tap water
with distilled water 1:2.
• Clean the soleplate with a damp cloth.
• Never add products to the water.
• Set the main power button (12) to the "I"
position (illuminated in red), and/or fill the
water tank.
• Increase the steam flow (see section B).
• Select a suitable temperature for the
material being ironed and clean the
soleplate with a damp cloth.
• Clean the soleplate with a damp cloth.
• This is normal.
• If the sound will not stop, do not use the
steam generator and contact an authorised
technical service centre.
Use the steam release button at intervals.
This improves the ironing result as the
textiles will be steamed, dried and ironed
properly.
Wipe the textile cover of the ironing board,
and iron any water drops to dry them.