Troubleshooting
This chapter summarizes the most common problems you could encounter. If you are unable to
solve the problem with the information below, contact your local Silk'n Customer Service Center
for further support.
Problem
Silk'n FaceFX does
not work
Silk'n FaceFX
suddenly switches
off
Device temperature
rises during use
Ready/Treatment
Mode - indicator
light (K) does not
illuminate when
pressing the ON/
OFF Switch
The Yellow System
Error - indicator
light (L) is lit.
10
Possible Cause
The Adaptor is not
connected
The Applicator is
broken
The Adaptor is not
connected properly
This is normal
The Applicator
needs to be reset
Malfunction of the
Applicator
Solution
Connect the Plug (E) to the Applicator Plug
and the adaptor to AC electrical outlet
Contact your local Silk'n customer Service
center
Connect the Plug (E) to the Applicator Plug
and the adaptor to AC electrical outlet
No action is required
Press the ON/OFF Switch twice to switch
the Applicator off and on again. If Ready/
Treatment Mode - indicator light (K) does
not illuminate again, contact your local Silk'n
customer Service center
Press the ON/OFF Switch twice to switch
the Applicator off and on again. If System
Error - indicator light (L) illuminates again,
contact your local Silk'n customer Service
center