Troubleshooting - NetSpa VITA Guia De Instalacion Y De Utilizacion

7. TROUBLE SHOOTING

7.1. Troubleshooting

Here are some useful tips to help you to diagnose and rectify common sources of
trouble.
Problem Cause
Control panel
screen does not Check power source
operate
Temperature set is too low
Filter Cartridge is dirty
SPA pump does not
heat properly
Too low water level
Heating element defective
Pump is overheating
Bubble massage
Auto shut-down feature (30min) is
system does not
activated
work
Malfunction of the pump unit
Filter Cartridge is dirty
Water filtration does
Inlet and outlet blocked
not work
Air inside the pump
Malfunction of the pump unit
Adaptor seal improperly
Pump leakage
Water leakage from pump body
Spa pool leakage Spa pool is torn or punctured
Insufficient filtering time
Filter Cartridge is dirty
Water is not clean
Pool filled water quality
Improper water treatment
!
Solution
Power failure
Reset the RCD plug / Check if the wiring system is adapted to
the power of the pump unit (1540W)
Call for service if it does not reset
Set to a higher temperature
Clean or Replace the cartridge (see chapter 5.2)
Fill water to minimum water level
Call for service
Cut off the power and wait until the pump has cooled.
Press the bubble button to reactivate
Call for service if it does not reset
Clean or Replace the cartridge (see chapter 5.2)
Clean the inlet and outlet
Fill water to minimum water level
Call for service if it does not reset
Replace the seal in the right position
Check the pump body, call for service
Use provided repair kit (see chapter 5.4)
Increase the filtering time
Clean or Replace the cartridge (see chapter 5.2)
Change the pool water completely
Refer to the chemical manufacturer's instructions
IMPORTANT
Do not return the product to the store
Contact your local after sales service
on www.netspa.eu or POOLSTAR FRANCE