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KRUPS MANUFACTURER'S WARRANTY
With a strong commitment to the environment, most of Krups products
are repairable during and after the warranty period. Before returning any
defective products to the point of purchase, please call Krups consumer
service directly at the phone number below for repair options.
Your help to sustain the environment is appreciated!
The Warranty
This product is guaranteed by Krups for a period of 2 years or maximum 6.000
cycles against any manufacturing defect in materials or workmanship, starting from
the initial date of purchase.
The manufacturer's warranty by Krups is an extra benefit which does not affect
consumer's Statutory Rights.
The Krups warranty covers all costs related to restoring the proven defective product
so that it conforms to its original specifications, through the repair or replacement of
any defective part and the necessary labor. At Krups's choice, a replacement
product may be provided instead of repairing a defective product. Krups's sole
obligation and your exclusive resolution under this warranty are limited to such repair
or replacement.
Conditions & Exclusions
The Krups warranty only applies within USA, Canada & Mexico, and is valid only on
presentation of a proof of purchase. The product can be taken directly in person to
an authorized service centre or must be adequately packaged and returned, by
recorded delivery (or equivalent method of postage), to a Krups authorized service
centre. Full address details for each country's authorized service centre are listed on
the Krups website (www.krups.com) or by calling the appropriate telephone number
listed below to request the appropriate postal address.
Krups shall not be obliged to repair or replace any product which is not accompanied
by a valid proof of purchase.
This warranty will not cover any damage which could occur as a result of misuse,
negligence, failure to follow Krups instructions, use on current or voltage other than
as stamped on the product, or a modification or unauthorized repair of the product.
It also does not cover normal tear and wear, maintenance or replacement of
consumable parts, and the following:
-using the wrong type of water
-scaling (any de-scaling must be carried out according to the instructions for use);
-ingress of water, dust or insects into the product;
-mechanical damages, overloading
-damages or bad results due to wrong voltage or frequency
-accidents including fire, flood, lightning, etc
-professional or commercial use
-damage to any glass or porcelain ware in the product
: www.krups.com
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