TROUBLESHOOTING
PROBLEM
Tool will not start
Unit will not start
Battery will not charge
Bar / chain overheated.
Chain is loose
Poor cut quality
Unit runs but does not
cut
POSSIBLE CAUSE
Battery not installed properly
Battery not charged
Lock-out button not actuated
Chain brake on
Battery not installed properly
Battery not charged
Battery not inserted into charger
Charger not plugged in
Surrounding air temperature too
hot or too cold
Chain too tight
Lubrication needed.
Chain tension set incorrectly
Chain tension set incorrectly or
chain needs replacement
Chain installed backwards
POSSIBLE SOLUTION
Check battery installation
Check battery charging require-
ments
Pull back on lock button/actuate
trigger
Pull chain lock towards you to
unlock
Check battery installation
Check battery charging require-
ments
Insert battery into charger until red
LED appears
Plug charger into a working outlet.
Check current at receptacle by
plugging in a lamp or other appli-
ance.
Check to see if receptacle is
connected to a light switch which
turns power off when you turn out
the lights.
Move charger and tool to a sur-
rounding air temperature of above
40 degree F (4.5°C) or below 105
degree F (+40.5°C).
Refer to section on adjusting chain
tension
Refer to sections for chain oiling
application
Refer to chain tensioning section
Refer to section on adjusting chain
tension. Note: Excessive tension
leads to excessive wear and reduc-
tion in life of bar & chain. Lubricate
after every 10 minutes of use. Refer
to section for installation of chain
Refer to sections for installing and
removing chain
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