5
Install software
Note:
If your computer does not have a CD/DVD drive or you are using a Mac, an Internet
connection is required to obtain the printer software.
1
Make sure the printer is NOT CONNECTED to your computer.
Windows
:
If you see a Found New Hardware screen, click Cancel and disconnect the
®
USB cable.
2
Insert the product CD or download and run your product's software package:
global.latin.epson.com/Support/XP431
3
Follow the instructions on the screen to run the setup program.
OS X:
Make sure you install Epson Software Updater to receive firmware and software
updates for your product.
4
When you see the Select Your Connection screen, select one of the following and
follow the on-screen instructions:
• Wireless connection
In most cases, the software installer automatically attempts to set up your
wireless connection. If setup is unsuccessful, you may need to enter your
network name (SSID) and password.
• Direct USB connection
Make sure you have the USB cable ready.
Note:
If you see a message on the product's control panel reminding you to set up an Epson
Connect
account, press No to turn off the reminders. You can set up an account later from
™
your computer or mobile device. See the "Mobile printing" section for more information.
Mobile printing
To print from a mobile device, your product must be set up for wireless printing or
Wi-Fi Direct
. See the online User's Guide for instructions.
®
Epson Connect Solutions
Epson Connect offers a variety of
remote printing options for your
product. Connect wirelessly from
your tablet, smartphone, or computer.
Print documents and photos from
across the room or around the world.
latin.epson.com/connect (website
available in Spanish)
Any problems?
If you experience problems during setup, see below:
Network setup was unsuccessful.
•
Make sure you select the right network name (SSID). The printer can only connect
to a network that supports 2.4 GHz.
•
If you see a firewall alert message, click Unblock or Allow to let setup continue.
•
If your network has security enabled, make sure you enter your network password
(WEP key or WPA passphrase) correctly. Passwords must be entered in the
correct case.
Setup is unable to find my printer after connecting it with a USB cable.
Make sure the printer is turned on and that it is securely connected as shown:
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if any of the print head nozzles are clogged. Then clean
the print head, if necessary. See the online User's Guide for more information.
Epson iPrint
for iOS/Android
™
™
Download the Epson iPrint app from
Google Play or the App Store to
print documents and photos from
your iOS or Android device on any
email-enabled Epson printer.
Any questions?
User's Guide
Windows: Click the icon on your desktop or Apps screen to access the online User's
Guide.
OS X: Click the icon in Applications/Epson Software/Guide to access the online
User's Guide.
If you don't have a User's Guide icon, go to the Epson website, as described below.
Technical Support
Visit global.latin.epson.com/Soporte (website available in Spanish).
Argentina
(54 11) 5167-0300
0800-288-37766
Bolivia*
800-100-116
Chile
(56 2) 2484-3400
Colombia
018000-915235
Bogota
(57 1) 523-5000
Costa Rica
800-377-6627
Dominican
Republic*
1-888-760-0068
Ecuador*
1-800-000-044
El Salvador* 800-6570
Guatemala* 1-800-835-0358
* Contact your local phone company to call this toll-free number from a mobile phone.
** Dial the first 7 digits, wait for a message, then enter the code.
If your country does not appear on the list, contact your nearest Epson sales office.
Toll or long distance charges may apply.
Need paper and ink?
Try Epson specialty papers with DURABrite
for professional results. You can purchase them from an
Epson authorized reseller. To find the nearest one, visit
global.latin.epson.com or contact Epson as described
in "Any questions?".
XP-431 replacement ink cartridges
Color
Standard-capacity
Black
296
Cyan
296
Magenta
296
Yellow
296
EPSON and DURABrite are registered trademarks, Epson Connect and Epson iPrint are trademarks, and EPSON Exceed Your Vision is a
registered logomark of Seiko Epson Corporation.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google Inc.
Wi-Fi Direct
®
is a registered trademark of Wi-Fi Alliance
®
.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners.
Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2015 Epson America, Inc., 5/15
Printed in XXXXXX
Honduras**
800-0122
Code: 8320
Mexico
01-800-087-1080
Mexico City (52 55) 1323-2052
Nicaragua*
00-1-800-226-0368
Panama*
00-800-052-1376
Paraguay
009-800-521-0019
Peru
0800-10126
Lima
(51 1) 418-0210
Uruguay
00040-5210067
Venezuela
(58 212) 240-1111
Ultra Ink
®
High-capacity
297
—
—
—