9. PROBLEM SOLVING
A.
Common Problems:
Problem
Probable Cause
No power, No
Power cord not attached to back of
machine or not properly plugged into the
Operation
wall.
Power On/Off Switch not activated
Close Door/Close
Ensure that the doors and cover are fully
Tray/Close Cover
closed and latched. Press the door or cover
message appears
firmly into place. If message appears
repeatedly, adjust the Interlock flag.
Twin-Loop wire
Avoid damage to the spool by taking care
jamming repeatedly
during storage and loading.
Remove the excess wire and re-feed wire
into the element feed module. Follow the
installation instructions in Section 4.
If necessary, remove a length of wire from
the spool and reinstall the spool.
Confirm that an appropriate eWire™ die is
Sheets jamming
repeatedly on the
installed to the AdvancedPunch Pro. Using
Stacking area
an unbound sheet, confirm the punched
hole accuracy using the guidelines in
(Area 2)
Section 9 D. If the accuracy of the punched
J202, J203, J244
holes is not in spec, make adjustments to
the
settings. If problem persists, see Section 9
E
J361 jams on the eWire™ may be caused
Wire
jamming
in
feeder. (Area 3a)
by dust on the film cover on the element
sensor (S22). Clean the film by wiping a dry
J361
cloth across the film covering the element
sensor shown below.
J361 jams can also be caused by the wire
end being positioned incorrectly when
installing a spool. Refer to Section 7 B step
16.
AdvancedPunch
Pro
alignment
Broken carrier paper
Broken carrier paper
(continued)
Wire failing to trigger
slack sensor.
(Area 3a)
J320
10
eWire™
ro
If the carrier paper between the wire spool
and rewind spool breaks, rotate the wire
spool clockwise until you have enough
paper to reach the rewind spool, then follow
the spool installation steps starting on step
12. You may need to cut off the excess wire
if there is too much slack in it.
Alternatively, you may be able to repair the
carrier paper when it tears. Unwind the
rewind spool until you have enough slack to
overlap 2 inches (50mm) of the paper ends.
Wrap the overlapped section in packaging
tape and follow the spool installation steps
starting on step 12.
J320 jams on the eWire™ may be caused
by the carrier paper between the wire spool
and rewind spool breaking or by becoming
entangled on the wire. Refer to Section 7 B
steps 1-5 and steps 11-19 for reinstalling
the spool. Note: It may be necessary to trim
off excess wire if the length of carrier paper
is not sufficient to reach the rewind spool or
if the wire has been damaged by stretching.
J320 jams on the eWire™ may also be
caused by debris collecting on the element
slack sensor and restricting its motion.
Clear the debris with a cloth or vacuum.
GB