11. LCD JAM CODES
When a jam occurs on the eWire™, a jam code will be displayed on the
LCD. Below is a list of all the jam codes that may appear. When
instructed to check an area, refer to that area in Section 7 E on clearing
jams. Many jam codes only require that the cover be opened and then
closed to allow the module to reposition itself.
Paper Jams
Jam Code
Jam Description
J101-J161
A sheet is present in the
paper bypass
J202-J203
A sheet is present in the
paper transport
J244
Sheets are present in the
paper tray
J260-J261
A sheet is present in the
paper bypass
Wire Jams
Jam Code
Jam Description
J320
Element spool timeout
J321-J322
Element timeout
J323
Knife error
J324-J334
Element
feeder
timeout
J350
Spool empty and needs
replacement
J351
Element
feeder
timeout
J360-J362
Element timeout
J363
Element
feeder
timeout
J364-J365
Element timeout
J366-J369
Element
feeder
timeout
Bind Jams
Jam Code
Jam Description
J370-J377
Holder position timeout
J379-J380
Closer closing timeout
J381
Closer position timeout
J382-J383
Closer closing timeout
J384-J393
Holder position timeout
J394
Closer closing timeout
J395
Holder position timeout
J396
Closer closing timeout
J398
Maximum sheet count
Clearing
Clear sheets from Area 1
Clear sheets from Area 2
Clear sheets from Area 2
Clear sheets from Area 1
Clearing
Check element spool in Area
3a
Check for fed element in Area
3a
Check knife in Area 3a
position
Open
and
close
feeder door
Replace spool in Area 3a
position
Open
and
close
feeder door
Check for fed element in Area
3a
position
Open
and
close
feeder door
Check for fed element in Area
3a
position
Open
and
close
feeder door
Clearing
Open and close top cover
Open and close top cover
Open and close top cover
Open and close top cover
Open and close top cover
Open and close top cover
Open and close top cover
Open and close top cover
Open and close top cover,
refer to Section 10 for element
sheet maximums
Book Jams
Jam Code
Jam Description
J442
Book
timeout
J443
Book
timeout
Book
Book drawer full
drawer full
J451
Book
timeout
J452
Book drawer open during
job
Other Jams
Jam Code
Jam Description
E501*
24V low signal
E502*
5V low signal
E503*
3.3V low signal
E504*
Interlock open
*If these codes persist after clearing, contact the Xerox service
department
element
element
element
element
15
ro
Clearing
drawer
position
Open and close book drawer
drawer
position
Open and close book drawer
Empty book drawer
drawer
position
Open and close book drawer
Close book drawer
Clearing
Power off the eWire for 15
seconds and then power on
Power off the eWire for 15
seconds and then power on
Power off the eWire for 15
seconds and then power on
Power off the eWire for 15
seconds and then power on
eWire™
GB