TROUBLESHOOTING
NOTE: Disconnect RedLink™ when making changes to the
device.
RESET PROCEDURE:
Hold down the "Connect" button on the ERM for 10 seconds. The
"Connection" LED should appear red for a few seconds and go out. This
indicates the unit is reset.
Symptom
Relays don't switch as
expected
Connected LED is red Loss of
Connected LED is off
No LEDs are on
33-00135EFS—05
Possible Cause
Incorrect jumper
configuration
communication with
system
Device is not enrolled
with system
No power to device
14
Action
Check jumper
configuration. If
incorrect, unenroll
from system, change
jumper, then re-enroll
with system.
Verify thermostat and/
or Equipment Interface
Module are powered
and functioning
correctly.
Enroll with system.
Verify 24 VAC at R/C
terminals.