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BEFORE CALLING
FOR SERVICE
(continued)
Washer will not drain water
Kinked drain hose.
Ensure that the drain hose is not kinked.
Drain located higher than 96 in.
Make sure that the drain hose is no higher
above the floor,
than 8 ft. above the bottom of the .washerand is
no more than 5 ft. away from the washer.
Poor stain removal:
Proper options not selected.
Heavier soils and tougher stains may require
extra cleaning power. Select SOAK to boost
the cleaning power of the selected cycle.
Previously set stains.
Articles that have. previously been washed
may have stains that have been set. These
stains may be difficult to remove and may
require hand washing or pre-treating to aid in
stain removal,
Bleach does not dispense
Bleach dispenser cover is not properly
Make sure that the bleach cover is properly
installed,
installed and snapped into place before the
beginning of the cycle.
Bleach dispenser isdirty or clogged.
Lift out the bleach dispenser cover and clean
out the reservoir. Lint and other foreign debris
that collects in the inside the dispenser may
prevent proper dispensing of the bleach.
Premature dispensing of bleach
Bleach dispenser filled for future bad.
You cannot store bleach in the dispenser for
future use. The bleach will be dispensedevery
load.
Overfilling the bleach dispenser,
Overfilling the bleach dispenser will cause the
bleach to dispense immediately,which will
damage items in the tub. ALWAYSmeasure .
bleach, but never fill above the MAX line on the
dispenser.One cup of bleachis normal,I:,Jtnever
add morethanone cup.
Incomplete or no dispensing of
Detergent compartments clogged
Make sure that detergent and additives are
from incorrect filling,
put into the correct di"spensercompartments.
If liquid detergent is used, make sure that
the fiquid detergent cup and insertare in
the detergent compartment. If powdered
detergent is used, make sure that the liquid
detergent cup and insert are not used.For
all detergent types, always make surethat
the dispenser drawer isfully closed before the
start of the cycle.
Too much detergent used.
Make sure that the suggested amount of
detergent is used per the manufacturer s
recommendations. You may also dilute the
detergent with water to the maximum fill line
on the compartment to avoid clogging. Use
only HE (High- Efficiency) detergent.
NOTE: Always use as litt{e detergent as
possible. High-Efficiency washers need very
little detergent to achieve optimum results.
Using too much detergent will cause poor
wash and rinse performance and may
contribute to odors in washer.
Insufficientwater supply.
Make sure that both hot and cold water
faucets are turned on all the way.
Normal residue.
It is normal for a small amount of detergent
to remain in the dispenser, if this residue
builds up it can interfere with normal
dispensing of products. Refer to the cleaning
instructions.
Water leaks every load
Hoses not installed correctly.
Check all fill and drain hose connections to
ensure that they are tight and secure.
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