Troubleshooting
Troubleshooting
If you have any questions about the use of
your telephone, you can contact us at any
time at www.gigaset.com/customercare.
The table below contains a list of common
problems and possible solutions.
The display is blank.
¥
1. The handset is not switched on.
Press and hold the end call key a.
2. The battery is empty.
¥
¢
Charge the battery or replace it
(
page 10).
Not all menu options are displayed.
¥
The menu display is reduced (Standard mode).
•
Activate extended menu display
(Expert mode
) (
No Base
flashes on the display.
1. The handset is outside the range of the base.
¥
Move the handset closer to the base.
2. The range of the base is reduced because Eco
¥
Mode is activated.
Deactivate Eco Mode (
reduce the distance between the handset
and the base.
¥
3. The base is not switched on.
Check the power adapter of the base.
Please register handset
Handset has not been registered with the base or
¥
has been deregistered.
Register the handset (
42
¢
page 24).
¢
page 35) or
flashes on the display.
¢
page 12).
Handset does not ring.
¥
1. The ringtone is deactivated.
Activate the ringtone (
2. The telephone only rings when the phone
¥
number is transmitted.
¢
Switch on the ringtone for anonymous
calls (
page 40).
The other party cannot hear you.
You have pressed the mute key h. The handset
¥
is "muted".
Reactivate the microphone (
You hear an error tone when keying an input (a
descending tone sequence).
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user guide
if necessary.
Exclusion of liability
Some displays may contain pixels
(picture elements), which remain acti-
vated or deactivated. As a pixel is made
up of three sub-pixels (red, green, blue),
it is possible that pixel colors may vary.
This is completely normal and does not
indicate an error.
¢
page 40).
¢
page 27).