Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the
option you want.
Option
Express Test
Extended Test
Custom Test
Symptom Tree
2 If a problem is encountered during a test, a message appears with an error code and a
description of the problem. Write down the error code and problem description and follow
the instructions on the screen.
If you cannot resolve the error condition, contact Dell. For information on contacting Dell,
see your online User's Guide.
NOTE:
The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab
described in the following table for more information.
Tab
Results
Errors
Help
Configuration
Parameters
4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and
Utilities CD (optional), remove the CD.
5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and
restart the computer, close the Main Menu screen.
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Quick Reference Guide
Function
Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires
no interaction on your part. Run Express Test first to increase the possibility of tracing
the problem quickly.
Performs a thorough check of devices. This test typically takes an hour or more and
requires you to answer questions periodically.
Tests a specific device. You can customize the tests you want to run.
Lists the most common symptoms encountered and allows you to select a test based
on the symptom of the problem you are having.
Function
Displays the results of the test and any error conditions encountered.
Displays error conditions encountered, error codes, and the problem description.
Describes the test and may indicate requirements for running the test.
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from system
setup, memory, and various internal tests, and it displays the information in the device
list in the left pane of the screen. The device list may not display the names of all the
components installed on your computer or all devices attached to your computer.
You can customize the test by changing the test settings.