Troubleshooting
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
Malfunctions:
The internal light does not illuminate.
The refrigerator and the freezer do not cool
well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
Some of the external parts of the
refrigerator become hot.
The back wall of the refrigerator unit is
covered in frost or droplets of water.
There is water at the bottom of the
refrigerator.
Excess moisture / Ice at rear of the Fridge
Warm Fridge
Switch
Possible causes / Solutions:
• The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position
• The refrigerator or the freezer have been over-filled.
• The atmospheric temperature of the area surrounding the appliance is
lower than 14°C.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position.
• The food is in contact with the back inside wall of the refrigerator.
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm (see Maintenance).
• The appliance has not been installed on a level surface (see
Installation).
• The appliance has been installed between cabinets that vibrate and
make noise.
• The internal refrigerant makes a slight noise even when the compressor
is off. This is not a defect, it is normal.
• These raised temperatures are necessary in order to avoid the formation
of condensation on certain parts of the product.
• This shows the appliance is operating normally.
• The water discharge hole is blocked (see Maintenance).
• Excess moisture / Ice will occur if the Larder door is opened for
prolonged periods. This will disappear once the door is closed and the
Larder allowed to defrost and drain the moisture away. This is normal
for cooling function of the Larder compartment, especially in summer
period.
• If room temperature is 16 C or lower, (for example the product is located
in a garage or out building), for the refrigerator to operate correctly the
"Fast Freeze switch" must be in the 'ON' position
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